In a world of constant change and evolving challenges, risks are more interconnected than ever. Considering the speed at which news travels, the heavy focus on environmental, social and governance (ESG), and the daunting geopolitical environment, org…
Social media platforms have emerged as a powerful tool for communication in recent decades. Considering the volume of data collected daily, it’s no surprise they have also become a useful source for researchers and investigators working on various in…
Whether it is a product recall, cyber attack or customer accident, companies work hard to protect their brands. They want to make sure that everything communicated and shared with their marketplace – customers, employees, investors and media – can …
Perhaps you’ve heard…what happens in Vegas, stays on Facebook! Does anyone remember what the internet was like before Facebook arrived in 2004? The creators of Facebook have stated that their goal was to create a richer, faster way for peop…
Social media and risk managers are still not words often heard together. As I prepared for my Risk and Insurance Management Society (RIMS) 2015 session entitled, “Watch this: Social media's impact on claims strategies,” I became increasingly a…
Recently I was honored with an invitation from Former First Lady Rosalynn Carter to attend her 30th Annual Symposium on Mental Health Policy at the Carter Center. The two-day event was a celebration of past accomplishments and brought together health…
A few weeks ago at the Business Insurance Risk Management Summit in New York City, our President and CEO, Dave North, and I had the honor of accepting one of the 2014 Innovation Awards for our viaOne® express mobile app and push technology. As you…